How much can I actually save with a customs consultant?

It depends on your volume, but we often find thousands of pounds in overpaid duty or missed relief opportunities in our first session, and long term will also drastically improve operational efficiency.

Do I still need a consultant if I have a freight forwarder?

Yes. Forwarders move the goods, but they aren't tax advisors. You are legally responsible for the data they submit. We make sure that data is correct.

Is my business too small for customs support?

Never. In fact, small businesses are often the most at risk because they don't have the spare cash to pay for unexpected HMRC bills.

What happens during an HMRC audit?

HMRC will check your records against your actual imports. We help you prepare for this so that your paperwork is flawless and the process is stress-free.

How do I know if I am overpaying on import duty?

We perform a full audit of your past shipments to see if you have missed out on relief schemes or used incorrect codes that led to overpayment.

Do you provide staff training?

Yes, we offer practical training for your team so they can handle daily customs tasks with confidence.

Customs & Trade Insights

Expert guidance on UK customs compliance, duty relief, and trade procedures.

Angus Hirst 10/15/25 Angus Hirst 10/15/25

Why Your Freight Forwarder Is Not Your Customs Tax Advisor