CUSTOMS COMPLIANCE MANAGEMENT
Your outsourced customs compliance manager.
We run customs compliance for UK importers and exporters as an integrated extension of their business. Errors stopped before HMRC finds them, duty reliefs secured, audit ready all year round.
100%
of customs liability sits with you, not your forwarder
4 yrs
how far back HMRC can audit your declarations
90 days
the window to disclose an error before HMRC treats it as careless
monthly
HMRC correspondence
HMRC asks questions
THE GAP
Nobody is managing your compliance. Here is why.
Freight forwarders
Your shipments moved, but compliance remains unmanaged
Freight forwarders get your shipments from point A to B. Even if they handle your customs declarations, you, as the importer, are legally responsible for all compliance matters. Forwarders will not assess the best procedure to optimise your duty payments, and there is no guarantee declarations are lodged compliantly with HMRC.
Traditional consultancy
Endless reports with no implementation
Traditional consultancies offer training days and send detailed, complex reports that may never be read or understood. There is a huge gap between the support consultancies offer and businesses being able to implement it in their day to day operations.
Readyset
We advise, optimise and implement
Your declarations are audited, authorisations managed, and compliance secured. We implement the best processes for your business without affecting your operations, an in house customs department without the overhead.
Businesses assume that because their shipments are clearing, their compliance is being kept on top of. But HMRC audits companies retrospectively, going back up to four years, and most companies do not know they have compliance issues until HMRC tells them.
C18
the post clearance HMRC demand many businesses receive unexpectedly
WHAT WE HANDLE
One service. The full scope.
No tiers, no packages. Everything below is included, scaled to your operation. Click through the three pillars.
IN PRACTICE
How this adapts to your operation
The service is built around your business, not a fixed package. Two examples of what that looks like.
A full customs department, outsourced
For a manufacturer importing at scale under Freeport procedures, this means declarations, shipment support, duty payments and full compliance oversight, run end to end by us.
The manufacturer builds the product. We run the customs.
From HMRC scare to managed compliance
When an exporter faced an HMRC origin query and a site inspection, we stepped in to manage it, then took over compliance and declarations on an ongoing basis.
Now paying less than their previous broker charged.
THE PAIRING
Pairs with in house declarations
This service
Compliance management
The compliance layer. Declarations audited, authorisations managed, HMRC handled. Someone accountable for your customs position.
Pairs with
In house declarations
The operational layer. Declarations brought in house to cut brokerage costs and gain full visibility of what is filed in your name.
Together they replace your broker and your blind spot at once. Read more about in house customs declarations.
RELATED SERVICES
Keep your authorisations compliant
AEO, Inward Processing and Customs Warehousing all need upkeep once granted, evidence renewed, records kept clean, and changes monitored that could put the authorisation at risk.
Related service
AEO accreditation
Once approved, it needs continuous evidence and monitoring to stay valid.
Learn more →Related service
Inward Processing Relief
An approved IPR authorisation still requires Bills of Discharge and disciplined record-keeping to hold.
Learn more →Related service
Customs Warehousing
Duty suspension only works if the paperwork behind it never slips.
Learn more →WHAT IT COSTS
How we price the work
There is no single price, because no two customs operations carry the same workload. Cost depends on three things.
Declaration volume
Import and export volumes, and how they fluctuate through the year
Authorisations in scope
Freeport, IP and Warehousing all add ongoing work
Level of support
From oversight to running your full customs operation
After a free strategy session, we agree a fixed monthly fee. Not hourly rates, not surprise invoices. One number covering the agreed scope, reviewed only when your volumes genuinely change.
Before you ask
Frequently asked questions about our Monthly Customs Management
Have a question not covered here? Book a free consultation and we'll give you a straight answer, no sales pitch, no commitment required.
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Your forwarder files declarations. They do not manage your compliance, and the legal liability for every error sits with you as the importer of record. We audit what they file, catch the errors, and carry the compliance workload they were never hired to do.
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Yes. Paired with our in house declarations service, we run your declarations for you, giving full visibility of what's filed in your name and typically saving against previous brokerage costs.
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That becomes our job. We manage the correspondence, prepare the evidence, and support you through any visit. It is often the moment a business first realises nobody was watching their compliance.
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A fixed monthly fee, agreed after a free strategy session and based on your declaration volume, the authorisations in scope, and the level of support you need. No hourly rates, no surprise invoices.
Find out what your customs position actually looks like
A free strategy session. We map your operation, show you where the risk and savings sit, and give you a straight answer.